Get in Touch
We're here to help with any questions or concerns about our platform.
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
Contact Information
Prefer to reach us directly? Use our contact information below.
Phone
+1 (555) 123-4567
Monday to Friday, 9am to 5pm EST
support@platform.com
sales@platform.com
Office
123 Platform Way
Suite 456
San Francisco, CA 94103
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Frequently Asked Questions
Find quick answers to common questions about contacting us.
What's your typical response time?
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.
Do you offer phone support?
Yes, our support team is available by phone Monday through Friday, from 9am to 5pm Eastern Time.
How can I request a demo?
You can request a demo by selecting 'Sales Inquiry' in the subject dropdown and mentioning your interest in a demo in the message field.
Where can I find documentation?
Our comprehensive documentation is available in our Help Center, which you can access after logging in to your account.
How do I report a bug?
Please select 'Technical Support' in the subject dropdown and provide details about the issue you're experiencing, including steps to reproduce it.
Do you have offices outside the US?
Currently, our main office is in San Francisco, but we have remote team members across the globe to provide support in multiple time zones.
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